May 12, 2026
What Is the ARR Risk Heat Map?
The ARR Risk Heat Map is the CPAG diagnostic tool for plotting a vendor's entire customer base by seat dependency and AI exposure to identify near-term churn risk before renewal.
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The CPAG Blog
Clinical insights on founder physics, institutional discipline, and the path from seed to exit.
May 10, 2026
What Is a Ghost Seat?
A Ghost Seat is a software license paid for but no longer actively used because AI eliminated the underlying headcount. It is a churn event waiting for renewal.
Read More →May 10, 2026
What Is Business Model Debt?
Business Model Debt is the structural constraint created when pricing commitments tied to headcount expansion collide with AI-driven workforce reduction.
Read More →May 10, 2026
What Is the Churn Cascade?
The Churn Cascade is how AI productivity gains trigger headcount cuts, which trigger seat downgrades at renewal, compounding revenue decline for seat-based SaaS vendors.
Read More →May 9, 2026
What Is the SaaSpocalypse?
The SaaSpocalypse was the 2026 repricing event that erased approximately $1 trillion in enterprise software market cap and ended the seat-based era.
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