Complimentary Research
2026 Research Brief

The Seat Is Dead. How Agentic AI Is Forcing a Complete Rewrite of Enterprise Software Pricing.

Primary analysis of eight major enterprise software vendors using Q4 FY2026 and Q1 2026 earnings data, SEC filings, and executive transcripts.

50% Of ServiceNow Q1 2026 new business is non-seat-based
$5.1B Equity wiped out in the Medallia restructuring, April 22
2.3× Higher churn for pure per-seat models vs. hybrid
39 Footnotes traced to primary sources

What the Brief Covers

It would be foolish to still charge subscription base, because AI is so powerful that it will automate a lot of tasks. — Christian Klein, CEO of SAP, Bloomberg, March 2026

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